Stop bleeding margin on rejected chargebacks.
Contract intelligence for revenue recovery. Pactora is the decoupled adjudication engine for GPO pricing and distributor chargebacks. We sit between your ERP and the EDI VAN, validate every claim against live DEA, HIN, GLN and GPO rosters, and auto-correct rejections — recovering working capital trapped for months.
Two ways in — explore a working chargeback adjudication console with our curated demo pack, or request invite-only access to test Pactora against your own contract and chargeback package in a private, org-scoped workspace.
- 95%
- Fewer EDI 844 rejections
- 2–4 wk
- Implementation, not 18 months
- 3–5 mo → days
- Cash-flow latency
- 2.5%
- Of recovered revenue. That's it.
Built for distributors & manufacturers running
The chargeback price squeeze
Pay WAC.
Bill contract.
Wait 5 months.
Wholesale distribution runs on the spread between what you pay the manufacturer and what GPOs let you charge end-users. Reclaiming that spread requires a perfectly clean EDI 844 — and 15–20% of them are rejected on first pass.
The customer identifier divide
DEA, HIN and GLN identifiers diverge across manufacturer and distributor ledgers. The EDI 844 is auto-rejected before a human sees it.
Dynamic GPO tier shifts
A customer slides from Tier 2 to Tier 1 mid-month. Your ERP lags. The chargeback bounces and the dispute opens.
Class-of-trade discrepancies
A clinic classified as 'alternate care' on one side and 'hospital' on the other. Weeks of manual reconciliation per claim.
Capital trapped 3–5 months
30-day terms going out. 90–150 day disputes coming back. For independents and emerging manufacturers, that gap is fatal.
Decoupled by design
Zero-footprint middleware.
Lives between your ERP and the VAN.
Universal adapters
REST, SFTP, CSV, XML, JSON, SOAP. Drop Pactora in beside any ERP with zero database footprint. Survives every biannual upgrade.
Licensure & roster gatekeeper
Live API hooks into DEA, FDA, state pharmacy boards, HIN, GLN, GPO rosters. Eligibility is validated before the claim is compiled.
EDI 849 rejection parser
When manufacturers respond with rejection codes, we don't queue a human. We resolve the mismatch, regenerate the 844, and resubmit.
The unit of work
A chargeback claim, distilled.
Every transaction we touch reduces to one equation — and we make sure each field is bulletproof before transmission.
Σ (WACi − ContractPricei) × QuantityiOne engine, many ledgers
Anywhere ship-and-debit lives, we adjudicate.
The matching engine is industry-agnostic. We started in pharma because the data hygiene problem was hardest — the rest is downstream.
Pharma & medical supply
Native DEA, HIN, GLN, 340B. AMP and Best Price calculation. The original use case.
Foodservice & broadline
Deviation and billback automation between Sysco/US Foods-class distributors and national restaurant GPOs.
Building & industrial supply
Buying cooperative SPAs: SKU matrices, category rules, regional promo discounts — reconciled in real time.
IT hardware distribution
Cisco / HP / Lenovo ship-and-debit programs across Ingram Micro and TD Synnex resale to gov, edu, healthcare.
CPG & retail trade promotions
Scan-backs, billbacks, promo rebates. Daily retail velocity ingestion replaces spreadsheet warfare.
The gap we fill
Between $100K enterprise suites
and rebate engines that miss pharma.
Pricing
Flat subscription
plus a margin booster.
Pick a tier by managed revenue. Add the 2.5% recovery fee on chargebacks we resurrect from your write-off pile. We only win when you do.
Growth
Independent wholesalers up to $25M annual GPO contract sales.
- EDI 844 / 849 processing
- Master data cleansing
- DEA + state license validation
- Email support
Enterprise
Most pickedMid-market regional wholesalers and specialty manufacturers up to $150M in GPO volume.
- Everything in Growth
- Dynamic GPO tier tracking
- Auto-correcting 849 parser
- 3PL pre-built integrations
- Priority support
Consolidated
Multi-entity portfolios and high-volume generic drugmakers.
- Unlimited transactions
- Custom GPO roster config
- AMP / Best Price calculation
- Dedicated solutions engineer
Leakage Contingency · 2.5%
Of all recovered revenue on previously-written-off chargebacks. Zero upside risk to you.
See the leakage in your own ledger.
Send us 90 days of EDI 844/849 traffic. We'll return a recovery estimate and rejection root-cause map within five business days. No engagement required.
Approved evaluators get an invite-only, org-scoped workspace to upload their own contract and chargeback package and run adjudication end-to-end. Production ERP/VAN integration is gated until contract.